Customer Reviews

We pride ourselves on our high standard of customer service.

But don't just take our word for it, read our customer reviews below.

Richard B
This company are great to deal with. They were very quick to respond to my questions and I feel very assured that we have bought a great vehicle. I would highly recommend them to anyone looking for a quality vehicle.

Daniel O
Everything was spot on. Car in great condition. Advert was accurate and car perfect. All in all great service. Great price too.

David W
I would thoroughly recommend buying a vehicle from Baxter and Simpson Heritage. I found them to be helpful , knowledgeable and honest. The car was well prepared and serviced, and came with a warranty. It was a pleasure doing business with them.

Jerry P
Recently bought a Hyundai i800 from the guys.. very easy and honest transaction. Even picked me up from the local station in the car so I could have a decent drive.. back home in Somerset now and all good.. thanks. Wouid definitely recommend them.

Scott W
My experience was Very professional and I would recommend buying from them

Dave S
The Ronseal of traders, do exactly what they say! We did a deal, they don't mess around themselves and didn't mess me around either. Fair, friendly and efficient.

Jenny S
The van I purchased was as described. The salesman/business owner James was extremely helpful and gave me confidence that the vehicle I was purchasing was in excellent condition and great value and not over priced. I have had the vehicle for over two weeks now and I am very pleased with my purchase.

George S
Fantastic service from start to finish !!! Recommend highly.

Jacob F
Vehicles prepared to a very high standard, professional, easy to deal with. Highly recommend, you will not be disappointed !

Ollie J
The guys at Baxter & Simpson were fantastic. They helped me source a vehicle based on my requirements, and were constantly giving me options to choose from. I now have the exact car I wanted! Would thoroughly recommend to anyone looking for trustworthy dealers.

Mark G
Purchased a van in April. Mark was easy to deal with and put you under no pressure at all. The van was exactly as advertised. Before and after the sale all my questions and queries got answered and when I phoned the phone always got answered. I also received after sales calls to make sure I was happy and the warranty was explained in full. The van developed a fault with the aircon in June, I phoned the warranty company who were polite, helpful and friendly and most importantly they covered the full cost of the repair. It make a pleasant change to deal with honest, reliable and trustworthy people in the motor trade. I would definitely recommend this company without any hesitation.

Sandra M
From the first call, through to deal completion, everything went like clockwork. Would absolutely recommend Baxter and Simpson Heritage to anyone thinking of buying a car from them.

Michael W
Entirely honest and accurate description of the vehicle before we came to see it. The whole process including trading in our old vehicle was made easy and straightforward. Any queries we had were answered immediately and we were made to feel unrushed and unpressured throughout. I would feel happy to deal with this company again.

Mark W
My enquiry was handled quickly and all questions were answered clearly.Everything agreed was done when we collected the van which was exactly as described. Would definitely recommend. Mark W

Ferdi A
Good experience, very helpful and car is brilliant.

Dave P
I have just bought an MG ZR 160 from this dealer and must say that it restored my faith in human nature. From the first phone call, Mark Baxter delivered impeccable customer service. The advert stated all inspections welcome and I was delighted to find that, not only was this true, but Mark also agreed to take the car to an MG specialist some miles away for an mot (at his expense) so they could give me their opinion of the car. Mark volunteered a couple of small jobs the car needed and that he would do. The car was immaculately presented for sale and nothing was too much trouble for him. This included collecting me from home to pick up the car! Thoroughly professional I was given unbeatable service with warmth and sincerity. A great experience, many thanks. I would recommend Baxter and Simpson without hesitation or reservation.

Mat W
We bought a van from them in April 2019. They responded to emails and calls quickly and were very accommodating. They organised for the upholstery of a seat, and a piece of exterior trim, to be repaired and replaced before we picked up the van. They explained their new warranty well and provided great after sales support. We found them to be honest, professional and reliable. Would buy from them again.